RESPONSIBLE GAMBLING

At FreakyBillion, we aim to create a fun and enjoyable environment for our players, ensuring their wellbeing throughout. We understand that winning isn't always the end result - losses are part of the gaming experience. It's vital to recognize the social and financial implications that may arise if boundaries are crossed. Gaming can be addictive, potentially causing a loss of track of time and finances. Despite these challenges, our goal is to keep your FreakyBillion experience as positive as we can, even during losing times.

Guidelines for Responsible Gambling

Although most people can gamble within their limits, for others it can evolve into an issue. Here are some pointers to bear in mind when you use our site:

• Gambling is a form of entertainment, not a money-making strategy;
• Refrain from trying to recuperate losses;
• Bet only the amount you can afford to lose;
• Keep a record of the time and money you dedicate to gambling;
• Should you wish to take a pause from gambling, you can deactivate your account temporarily;
• If you require help regarding gambling problems, numerous organizations are ready to assist you.

Trouble with Gambling? Self-assessment

You can assess yourself for potential gambling issues by reflecting on these questions:

• Does gambling interfere with your work or educational commitments?
• Is gambling a way for you to kill time or escape boredom?
• Do you spend long hours gambling alone?
• Has anyone ever criticised your gambling habits?
• Has gambling affected your interest in family, friends or hobbies?
• Have you ever deceived to conceal the amount of money or time you spend on gambling?
• Have you ever lied, stolen or borrowed to sustain your betting habits?
• Are you hesitant to spend your "gambling money" on anything else?
• Do you continue to gamble until your money is exhausted?
• After losing, do you feel compelled to recover your losses immediately?
• If you run out of money while gambling, do you feel lost and desperate, and feel the urge to gamble again right away?
• Do arguments, frustrations or disappointments trigger your gambling urge?
• Does gambling make you feel depressed or even drive you to think about suicide?

If you responded "yes" to several of these queries, it might be beneficial to contact one of the Gambling Counselling Organisations for advice and assistance.

Do you need to take a break from gambling or limit yourself?

If you feel you need a break from playing even after seeking help from the support sources provided (above) or if you wish to limit yourself in terms of time or betting amounts, losses, or the number of games, then please use this link. By following this link, you will be directed to the responsible gaming section of your account on FreakyBillion, where you can access features and tools to promote responsible gameplay and implement following personal limits:

• Wagering limit on day/week/months
• Loss limit
• Session limit
• Time alert
• Game limit
• Self-exclusion

We recommend setting limits that will not adversely affect your moral and financial well-being. Additionally, we suggest suspending your account for a duration of 7 days to allow yourself a healthy period for recovery.

Are you an underage player?

Gambling by those under 18 is illegal and we at FreakyBillion are diligent about this. We perform electronic age verification checks on customers who use payment methods that can be accessed by minors.

Furthermore, we conduct age checks on a random selection of all other customers, irrespective of the payment method. Any individual under the age of 18 found using the site will have all winnings forfeited and will be reported to law enforcement and relevant authorities. We suggest using a filtering system if you share your computer with underage individuals. NetNanny.com and CyberPatrol.com are examples of such sites.

At FreakyBillion, our player's wellbeing is paramount. Don't hesitate to reach out to the resources mentioned above if necessary. Remember, online gambling should be a source of entertaining amusement. As long as you keep this in mind, your time on our site will be exactly what it should be - fun and exhilarating!

Complaints Resolution Procedure

You can reach our Customer Support Team via email at support@freakybillion.com. For critical or unresolved disputes and complaints, please contact us at legal@freakybillion.com.